Make the next step clear.
Queues, assignments, priorities, and SLA targets give each request a place, an owner, and a way forward.
About Hokku
Give good support
room to happen.
A request comes in. Someone needs to own it. Your team needs the context to help. Hokku brings that work together.
One place for the work
behind every resolution.
Hokku is a support and ticketing platform for teams managing customer requests and internal service work. It connects tickets, queues, automation, and collaboration so people can follow a request from arrival to resolution.
Teams can shape their workflows with custom fields, visual automation, and service-level targets. Shared context stays close to the ticket, while dashboards and reporting help teams see what needs attention.
Explore the platformWhat guides the product
Clarity in the everyday.
Let the workflow fit the team.
Use custom schemas and visual automation to reflect how your team works, from routing requests to escalating overdue tickets.
Keep AI a choice.
Use Verse with your own AI provider key on Starter, or choose included AI on Pro. Core platform features are available on both plans.
See where Hokku fits.
Explore the plans, or tell us what your team needs.